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Sandi Bauman
Chico Realtor

2571 California Park Drive Suite 200 Chico, CA 95928
cell: 530-864-5407
email: [email protected]

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Lenders beware: How to lose a Chico, CA Realtor (and therefore buyer) in 3 days.

I would say, as far as Chico CA Realtors go, I’m fairly easy to get along with. I typically play nice with my peers. My end of the work is done in a thorough manner, and on time. If, as a lender, you do your job well and respect my clients, I will happily recommend you to future Chico, CA buyers.

That is, I’m easy to work with UNTIL you tick me off.

If I feel that an unethical action (or lack of an ethical one) on your part has jeopardized my clients in some way, then be prepared to make it right. On the client’s behalf, I will hold you as accountable as I can. You probably won’t like it much…. just so you know. Once we get them taken care of, I won’t be bringing you any new business.

How to lose a buyer in 3 days (or less!)

1. Ignore phone calls and emails.

2. Intentionally leave off or reduce known fees on the good faith estimate.

3. Quote them one rate when you are fully aware that they won’t qualify.

4. Assure me that you can close the loan on time when you won’t be doing so.

5. Tell us that the buyers are prequalified for a specific loan, when in fact, you haven’t done the work.

6. Assure me that you have everything you need to close when you HAVE NOT received all documentation.

7. Bait and switch my buyers at the closing table. That interest rate better be pretty darn close to the quoted one!

8. Abandon us at the closing table. You should be there to explain any and all concerns the buyer has regarding his loan papers.

9. Be incapable of admitting that you don’t know, or have made an error. I’m not perfect, and don’t expect anyone else to be. If you make an error… just say so! Don’t run us around and waste more time.

Whew!!  (I’m glad I got that off my chest).

It frustrates me to no end when a lender does not represent his or her clients with an ounce of honesty, fair dealing, common courtesy or professionalism. That client is supposed to be the one we are both protecting!!

Lenders: If you’re looking to lose a client, a Realtor, and any potential for future business, any of the above actions should get you there in no time at all.

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Buyers: If you need assistance locating a competent, Chico, CA lender to assist you in your home buying experience, feel free to call me for a recommendation! I can be reached at 530–864–5407. It’s wise to choose carefully, in order to avoid the nightmares, and save time later!

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Looking to buy or sell Chico CA Real Estate? Need a Top Producing Chico CA Realtor? Call Sandi Bauman 530-864-5407 or email [email protected] Specializing in REO, residential, relocation, investment & ag property.

  1. Ntsike

    Great ideas, tip and strategies! What is amazing is that some buyers accept such treatment and close transactions with agents that treat them as in your example above!

  2. Sandi

    Part of the reason I wrote this article was so that buyers without experience would have a better idea of how a good lender will represent them! When you don’t know any better, it can be hard to spot some of the red flags that the lender does not have your best interests in mind.

  3. Ricardo Bueno

    Sandi,
    You raise excellent points especially for the many first time home buyers!
    One point I would mention is that all borrowers should receive a copy of their credit report. They have a right to!
    – RB

  4. Sandi

    Hi Ricardo!
    Your point is an accurate addition to the post- thank you! Not all borrowers realize that they are entitled to that report, and end up paying the price if another institution requests an additional one later.

  5. Ken Phillips

    Great post Sandi….unfortunately a lot of the unscrupulous lenders that got into the game over the last 2-3 years are the very reason that the mortgage industry is in the condition it’s in here in California. Very informative post.

    Ken

  6. Sandi

    I knew you would agree, Ken. Thanks for coming by for a sit-down. Long time, no see!

  7. South Charlotte Real Estate

    This is important information for all Chico home buyers– really all real estate buyers as they search for lenders and agents alike. Terry McDonald

  8. CharlotteCommunitiesOnline » Lenders, How to Lose a Charlotte Realtor- and Their Buyers, in Hours|Ask The Broker

    [...] the relationship needs to be close… Just as I was considering a similar post, I found this one and I decided I couldn’t say it any better. This is important for first time home buyers, and as I think of it, a good reminder for all buyers and the lenders who would like to serve them.This post came from an excellent blogging real estate broker from Chico, California. Thanks to Sandi Bauman of Chico California for the post excerpted below: Lenders beware: How to lose a Chico, CA Realtor (and therefore buyer) in 3 days. [...]

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Sandi Bauman (Chico Homes): Real Estate Agent in Chico, Butte County, California
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